Need help with Neurova?
Send a message and we will help with sync issues, study data questions, OCR problems, account access, or general product feedback.
Contact details
Prefer email? Reach out directly and include any screenshots or device details that can help us reproduce the issue.
support@neurova.appResponse time
We usually reply within 1-2 business days.
Helpful context
Device model, iOS version, and screenshots usually help us resolve problems much faster.
Related pages
The support page is ready for App Store Connect, and the same site also includes your official privacy policy and marketing page.
A few quick answers before you send a message.
These help cover the questions we expect most often from App Store users.
What should I include in a support request?+
The most helpful reports include the device you are using, the iOS version, what happened, what you expected to happen, and any screenshots that clarify the issue.
Can I ask about study data or sync issues?+
Yes. Support can help with deck visibility, sync questions, account access, OCR-related issues, and general troubleshooting.
Do you answer feature requests?+
Yes. Feedback about workflows, study friction, and missing features is welcome and helps shape future Neurova updates.